Presentation: Making an essential intranet (London, October 2011 version)
Last week in London I had the pleasure of presenting at the Interactions 2011 conference. This was my opening keynote, outlining a vision for the role that intranets should play within organisations....
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Demonstrating intranet ROI (via increased staff engagement)
There have been many discussions recently about the ROI (return on investment) of intranets. At one level, this is extremely difficult to measure. The number of hits, and time spent on the intranet,...
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